The high costs incurred by operators on account of Bill collection charges or Recharge / Topup margins offered to retail hierarchy are making a large dent in their profitability .
Also, literate subscribers have a huge affinity to self service channels rather than walking to retailer / company stores due to their inherent advantages .
This provides a lucrative opportunity for telecom operators and payment aggregators to invest in building a sustainable business model by offering innovative self service channels for payments
With USSD payments, the operator can plug the leakage revenue due to commissions and bill collections.
Through this service, Spice allows the user to pay their bills and perform recharges/top up on USSD using their bank accounts and wallets. The customer can do so with the help of simple, interactive, secure and customer friendly menus.