Close to 40% of pre-paid users in India are in near zero balance on a daily basis. This leads to loss in opportunity and revenue for the operator on account of insufficient balance.
By deploying Spice Loan Platforms, the operators can offer credit on SMS, Data and Voice to users who are near zero balance.
The platform will send notifications to low balance customers via USSD, SMS or Voice. When the customer provides his/her content for loan activation via any of the medium, a small loan is provided to the customer as per his credit limit. Post-recharge, the loan amount and an additional service fee will be recovered from the customer by deducting it from his/her balance.