Telco operators face challenges in disseminating right offerings to right consumers in spite of huge inventory of products and services.
Spice Digital’s Intelligent Post Event Notification solution enables operators to maximise their revenue by delivering right offers to right consumers by using intelligent & interactive end of event notifications.
Intelligent Post Event Notification also known as iPEN is an interesting way to leverage the most viewed space on the mobile handset. These notification received post any event can be intelligently used by operators to communicate highly relevant offers to consumers. The event could be voice call, balance on demand inquiry, P2P sms, low balance threshold, or even a wap session.
iPEN takes into account user profile, consumption trends, last action etc to trigger an intelligent and interactive campaign over multiple channels like USSD, SMS, OBD and email.
Along with engaging the customer with relevant offers, it will help telecom operators with additional revenue opportunity. It is a win-win situation for both operator and brand, making the whole proposition lucrative and non interruptive for user.